Case Study: Agincare

Pay flexibility, with just 1 app for staff

An expected employee benefit in care

The UK Health and Social Care workforce increasingly expect On-Demand Pay because the majority of large employers, including the NHS, now offer it as standard. Agincare was keen to match this but didn’t want to add another app to their HR tech stack. Especially as every frontline worker already had the OneTouch app on their phone to manage everything - from shifts to client records.

On-Demand Pay. OneTouch away.

Working with Agincare and OneTouch, Level embedded their On-Demand Pay functionality within the OneTouch app. This empowered all colleagues to manage their income flexibly, without having to download and sign-up to another app. This reduced app fatigue and helped Agincare communicate the benefit to its dispersed workforce. The result was higher usage - which means less debt use!

“Embedding Level within the OneTouch app simplifies things, meaning staff use it more”.

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